Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. We're investigating the issue and will update this page when a fix is available.

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Here, in this article, we will discuss the solutions to fix Outlook stuck on the loading profile and look at software to repair corrupt PST files. We are here with most legitimate methods to fix this issue before moving ahead to the solution. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors.

The new version of the object is written to a newly allocated space, but the old version remains in the OST file as well. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, Fix Outlook official help and other Outlook problems can be found here. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.

In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer. When you start Windows normally, several applications and services start automatically and then run Fix Outlook official help in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.

It worked well and was fairly light-weight on system resources. Microsoft bought the company that made it and the product is no longer officially offered. However, you might still be able to find a download somewhere on the Internet. We love reading your suggestions on Fix Outlook official help new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list.

For a list of antivirus software vendors, see Consumer antivirus software Fix Outlook official help providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.